Cookies

Cookies policy

I. Introduction

This cookies policy is designed to inform you about our practices with regard to the collection of information from you whenever you visit our website, through cookies and other tracking technologies, however in observance of your right to the protection of the personal data related to you.

Our cookies allow us to find information after logging in or they help us connect the  browsing information with the personal data when you choose to access a service available on the website.

Information confidentiality is a permanent responsibility and, therefore, we undertake to update this notification document from time to time, as we apply new practices with regard to personal data or we adopt new confidentiality policies. With regard to data processing based on consent (as described below), we will notify you on any change and we will request your additional consent.

We will not request or receive information of any kind from children aged under 16.

The information below offer you more details about the placement, use and administration of cookies used by the website www.jorisidethc.eu/. There are also a few useful links related to this subject.

The website www.jorisidethermoconfort.eu is operated by JORIS IDE S.R.L. (with registered seat in Buzias, Nr. 58, Principala St., Timis County, Romania, with VAT number RO14208541, registered with the Trade Register under no. J35/1084/2001, hereinafter called “JORIS IDE”), which uses both its own and third party cookies in order to offer visitors a better browsing experience and services adapted to the needs and interest of its visitors and customers. We also inform you that the website is hosted by the web-server mxhost.ro.

II. Legislative context

In accordance with the Directive (EU) 2002/58/EC (“E-Privacy Directive”) and the Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (“GDPR”) applicable since 25 May 2018, we have the obligation to manage safely, and solely for the specified purposes, the personal data you provide us by using our website, in agreement with GDPR and the E-Privacy Directive.

In particular, GDPR requires us, firstly, to offer the user the possibility of express or, as applicable, withdraw at any time its consent for the processing of its personal data, to have rectified the content of his or her personal data or to request the transfer of the personal data to another controller, and secondly, to inform the use about the content of the cookies used by our website, what categories of personal data of the user are processed by our cookies, what we do with the information obtained by the cookies and where we store the respective information, providing a high level of security over the information collected by the cookies, giving the user the possibility to block our website at any time from running any or all cookies, and to have the information collected by the cookies deleted.

For more information regarding the content of these legal regulations, please access the following links: https://eur-lex.europa.eu/legal-content/RO/TXT/?uri=celex%3A32002L0058 | https://eur-lex.europa.eu/legal-content/RO/TXT/?uri=CELEX%3A32016R0679

III. Your rights

GDPR confers data subjects certain rights. You have the right of access and the right to rectification (correction) of your personal data processed by us if such data is inaccurate. You may request us to erase such data or to stop processing them, subject to certain exceptions. You may also request us to stop using your data for direct marketing purposes. You are entitled to lodge a complaint with the data protection authority if you have concerns regarding the way in which we process your personal data. Wherever technically feasible, we may – upon your request – provide you with the personal data or send them directly to another controller. If the access cannot be provided within a reasonable period of time, we will provide you with a date on which the information will be sent. You may also request additional information about: the purpose of processing, the categories of personal data involved, what was the source of the information and how long it will be stored. If you wish to exercise any of these rights, please contact our data protection officer at gdpr@joriside.ro, anytime.

WARNING! Please exercise your rights wisely and remember that the abuse of rights could incur your liability.

The contact data of the national personal data protection authority are as follows:

National Supervisory Authority for the Processing of Personal Data: Bucharest, Nr. 28-30, G-ral. Gheorghe Magheru Bdv., district 1, postal code 010336, http://www.dataprotection.ro, anspdcp@dataprotection.ro, +40.318.059.211; +40.318.059.212, +40.318.059.602

IV. Personal data protection officer

We have assigned a data protection officer with regard to all aspects related to personal data protection, and you can contact the data protection officer with regard to all matters related to the processing of your data and the exercise of your rights under the applicable law, in particular if you have questions or queries regarding the way in which we process your personal data. The email address where you can contact the data protection officer is: gdpr@joriside.ro

V. Your consent to use the cookies

You can set your browser to inform you on the placement of cookies, so that their use becomes transparent to you. In principle, you may also refuse to accept cookies by making the corresponding settings on your browser. This means, however, that you may not able to use all the functionality of the webpage.

VI. What is a “cookie”

An “Internet Cookie” (also known as “browser cookie” or “HTTP cookie” or simply “cookie”) is a small file, consisting of letters and numbers, which will be stored on the computer, mobile terminal or other user equipment from which this website is accessed (read more detailed at https://ro.wikipedia.org/wiki/Cookie).

The cookie is installed through the request issued by a web server to a browser (e.g.: Internet Explorer, Chrome, Firefox) and is completely “passive” (it does not contain software, computer viruses or spyware and it cannot access the information on the user’s hard drive).

A cookie consists of two parts: the name and the content of value of the cookie. Moreover, the duration of such cookie is determined, and technically only the web server that sent the cookie can access it again when a user returns to the website associated with the respective web server.

The cookies themselves do not request personal information in order to be used and, most of the times, they do not identify the internet users personally.

There two main categories of cookies:

Sessions cookies – these are stored temporarily in the web browser’s cookie folder, so that it can memorize it until such time as the user leaves the respective website or closes the browser window.

Persistent cookies – these are stored on the computer or equipment hard drive for a duration configured by the website that placed it. This type of cookies can be deleted by the user at any time using the browser setting.

VII. What are the advantages of cookies?

A cookie contains information connecting a web browser (the browser you are using, such as Internet Explorer, Google Chrome, Safari, Mozilla Firefox, etc.) with a specific web server, more specifically the server hosting our website. If a browser accesses that web server again, it can read the information already stored and react accordingly. Cookies provide users with a pleasant browsing experience and support the efforts of many websites to provide comfortable services for the users, e.g. online confidentiality preferences, website language options, shopping basket or relevant publicity.

VIII. What is the duration of life of a cookie?

Cookies are administered by web servers. The duration of life of a cookie can vary significantly, depending on the purpose for which it was placed. Some cookies are used for only one session (session cookies) and are no longer stored once the user leaves the website, while other cookies are stored and reused whenever the user returns to that website (persistent cookies). However, cookies may be deleted by a user at any time.

IX. How we use cookies on this website

We have classified our cookies in the following categories, to make it easier for you to understand why we need them:

i. Strictly necessary – these are used to make our work on the website more efficient. These cookies do not collect information about you, which could be used for advertising or to record your online activity. Without such cookies, this website would not run correctly.

ii. Performance – these are used to analyze the operation of our website and how we can improve it, for instance, which pages are the most viewed or if you are receiving error messages. These cookies do not collect information that could identify you, all the data is anonymized.

By using your website, you express you consent for the use of “performance” cookies. If you block them, we cannot predict how the website will work for you.

iii. Functionality – these help improve your experience. They can record the changes you make on the website. The information they collect can be anonymized. Such information refers strictly to our website and cannot track other websites that you visit. You have the possibility to block or allow the use of such cookies, however blocking them means we can no longer provide certain services. It is also possible that by blocking them, we will be unable to remember you did not require a certain service.

iv. Targeting/advertising – these are used to exchange certain information with third parties we advertise with, in order to know how you arrived to our website. We can also use the cookies to identify the parts of the website that you are interested in. We then use this information to show you ads and pages that we believe might interest you, in order to customize how we communicate with you or to customize the content of the communications we send you.

If you wish, you can opt to renounce at these. Content customization means that it includes information reflecting the interest you have shown to the content of our pages of offers of promotions that we believe might be of interest to you, and in order to improve how we respond to your requirements.

X. Types of cookies we used

1. Webpage analysis with Google Analytics: We use Google Analytics, a web analysis service by Google Inc on our page to improve the internet page continuously. Google Analytics uses cookies that are stored on your computer and that allow the analysis of the internet page use.

Google will use the information collected in order to assess your use of the internet page, to prepare reports on the activity of the internet page and to provide us with services related to the use of the internet page.

You can refuse the use of the cookies by making the corresponding settings in your browser. We wish to emphasize, however, that in this case you may not use entirely all the functionalities of this internet page.

Additional information regarding data protection at Google Analytics can be found here https://www.google.com/analytics/terms/us.html

2. Facebook Pixel: We use Facebook pixel on our website. Facebook pixel offers an opportunity of track the behavior of users after they have been redirected to one of our websites by clicking a Facebook advertisement. The data collected is anonymous for us, therefore we cannot draw conclusions with regard to the identity of the users, and we personally do not transfer personal data to Facebook.

You can refuse the use of the cookies by making the corresponding settings in your browser.

3. Google Ads: We use Google Ads conversion tracking on our website to understand what happens after a customer has clicked our announcements. When a customer performs an action we have defined as valuable, such actions by the customers are called conversions.

Viewing this data in our reports can help us understand how our advertising is helping us reach important objectives for our business. You can deactivate the use of the cookies by Google permanently by accessing the following link to install the plugin provided there: https://www.google.com/settings/ads/plugin

4. SmartLook analysis: We use SmartLook on our website, a web analysis tool by Smartsupp.com s.r.o., to better understand the users’ needs (for instance, how much time they spend on the pages, what links they choose to click, what they do and what they do not like to do) and in order to optimize the service provided and user experience.

SmartLook stores such information in an anonymized user profile. Neither SmartLook, nor us, will ever use such information in order to identify the individual users or to overlap it with additional data on an individual user.

XI. How you can stop the cookies

Deactivation and refusal to receive cookies can make certain websites impracticable or difficult to visit or use. In addition, the refusal to accept cookies does not mean that you will no longer receive/ see online advertisements.

It is possible to set in the browser to no longer accept these cookies, or you can set it to accept cookies from a specific website. However, if, for instance, you are not logged in using cookies, you will not be able leave comments.

All modern browsers offer the possibility to change the cookie settings. These settings are usually found in your browser under “options” or in the “preference” menu. The following links can be useful in understanding these settings, or you can use the browser’s “help” option for more details.

Cookie settings in Internet Explorer

Cookie settings in Chrome

Cookie settings in Firefox

Cookie settings in Safari

For setting third party generated cookies generate, you can also consult the website: http://www.youronlinechoices.com/ro/

If you would like to learn more information about cookies and what they are used for, we recommend the following links: All About Cookies and Microsoft Cookies guide

IAB Romania provides the following website for more information regarding online advertising confidentiality: http://www.youronlinechoices.com/ro/

XII. Storage of the information collected by the cookies

The information obtained by the cookies is kept under high safety conditions by the web server, i.e. the server hosting our website.

We assure you that our web server has to conform to high safety requirements with regard to the information collected by cookies, being required to observe strictly the obligations imposed by the applicable legislation.

The information we collect about you by accessing our website will not shared with third parties.

XIII. Personal data security

We will maintain physical, technical and administrative guarantees to protect the confidentiality of the personal data and information that you provide with through the use of this website.

We update and test our security technology constantly. We restrict access to your personal data exclusively to those employees that need to know such information in order to provide you with benefits or services. In addition, we train our employees on the importance of confidentiality and on maintaining the confidentiality and security of your information.

In case of a leak of personal data, we will do all everything to remove it and to assess a risk level related to the leak in accordance with our personal data breach policy. If it is found that the leak could result in physical, material or immaterial damages for you (such as, discrimination, identity theft, fraud or financial loss), we will contact you without undue delay and, except as otherwise provided by law. All our steps will be takes in full cooperation with the competent supervisory authority.

XIV. Security aspects related to cookies

Cookies are not computer viruses! They use plain text formats. They are not comprised of code pieces, therefore they cannot be executed and cannot auto-run.  Consequently, they cannot duplicate or replicate over other networks in order to run or replicate again. As they cannot perform such functions, they cannot be considered computer viruses

Cookies can still be put to negative uses. Because they store information about the users’ preferences and browsing history, both on a specific website and on several websites, cookies can be used as a form of Spyware. Many antispyware products are aware of this fact and constantly flag cookies to be deleted during deletion or antivirus/antispyware scanning.

In general, browsers have integrated privacy settings that provide various levels of cookies acceptance, the validity period and automatic deletion after the user has visited a certain website.

Because identity protection is very valuable and is the right of every internet user, it is advisable to know what potential problems can be caused by cookies. Since information is being sent constantly through them in both directions between browser and website, if a hacker or unauthorized person intervenes along the data transfer path, the information contained by the cookie can be intercepted.  Although this occurs very rarely, it can occur if the browser to which the server is connected uses an unencrypted network (e.g.: an unsecured Wi-Fi network).

Other cookie poisoning attacks involved wrong cookie settings on the servers. If a website does not request the browser exclusively encrypted channels, hackers can exploit this vulnerability to trick the browsers into sending information through unsecured channels. The hackers than use the information for unauthorized accessing of certain websites. It is important to be careful in choosing the best suited method of personal data protection.

XV. Amendments of the cookies policy

We may update this information document from time to time by publication of a new version on this website.

Having regard to the fact that the personal data protection legislation, the interpretation of the state bodies, the recommendations of supervisory authorities, change and improve from time to time, this privacy and conditions of use notice is also expected to change. We reserve the right to amend this information document at any time, for any reason and without prior notification. Any amendment to our confidentiality policy will be displayed on this page, so that you will be made aware of our policies. The provisions contained in this document supersede all prior announcements or declarations regarding our confidentiality practices and regarding the terms and conditions governing the use of this website.

XVI. Advice for safe and responsible cookie-based browsing

Due to their flexibility and to the fact that the majority of the largest and most visited websites use cookies, they are almost unavoidable. Deactivating the cookies will not allow the user’s access the most widespread and most frequently used website, such as YouTube, Gmail, Yahoo and others.

Here is some advice that will help you browse without worries with the help of cookies: Customize your browser’s cookies settings to reflect a level of cookies use security comfortable for you.

a) If you do not mind the cookies and are the only person to use the computer, you can set long expiry term for storing the browsing history and the personal access data.

b) If you are on a shared computer, you should consider setting the browser to delete the individual browsing data every time you close the brows. This is a variant to access websites that place cookies and delete any visit information when closing the browsing session.

c) Install antispyware applications and update them regularly. Many spyware detection and prevention applications include attacks by websites. Thus, they prevent the browser from accessing websites that could exploit browser vulnerabilities or could download malware. Make sure that you keep browser always updated. Many cookie poisoning attacks are made by exploiting the vulnerabilities of older browser versions.

Cookies are everywhere and they cannot be avoided if you want to enjoy the access to the best and largest websites – local or international. With a clear understanding of how they operate and the benefits they offer, you can take the necessary security measures so that you can brown the internet confidently.

XVII. Questions, queries, complaints

If you have questions regarding your personal data or if you wish to exercise your rights or if you have questions or complaints, please contact us by emailing the data protection officer at gdpr@joriside.ro

If you do not wish us to use the information you have provided us, send us an email to gdpr@joriside.ro with the title “No not use my data” and your name.

In order to update or correct your personal data, please contact the data protection officer at gdpr@joriside.ro.

Contact

Leave us your phone number, and we will call you..

The response time is maximum 2 hours.